Introduction and Acceptance
These Terms of Service govern your access to and use of the website located at www.chinaedu.mom and the education services provided by Chinese Education (Group) Limited, a company incorporated in Hong Kong. Throughout these terms, the words we, us and our refer to Chinese Education (Group) Limited, and the words you and your refer to the individual using the website or services.
By accessing or using the website, by creating an account, or by enrolling in any program, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use the website or the services. We may require you to provide consent to additional terms that apply to specific programs, and those additional terms will be made available to you at the time of enrollment.
These terms form a legally binding agreement between you and the Company. Please read them carefully before using the services, and keep a copy for your records. If you have any questions about these terms, you may contact us using the details provided in the Contact Information section below.
Definitions
In these Terms of Service, the following definitions apply. The term Services means all courses, programs, learning materials, events, support and related features that we make available through the website or in person. The term Content means any text, images, video, audio, software, designs and other materials made available through the services.
The term Account means the registration you create in order to access certain features of the services. The term User Content means any material that you submit, post or upload to the services, including assignments, comments and messages.
The term Program refers to any individual course, module, certificate pathway or other learning offering that you enroll in. Where these terms refer to a specific section or clause, that reference is for convenience only and does not affect the interpretation of the agreement as a whole.
Eligibility
To use the services, you must be at least the age of majority in your jurisdiction, or you must use the services with the involvement and consent of a parent or legal guardian. By using the services, you represent that you meet these requirements and that all information you provide is accurate and complete.
If you are using the services on behalf of an organization, you represent that you have the authority to bind that organization to these terms. In that case, the words you and your refer to both you personally and the organization you represent.
We may refuse service, terminate accounts or restrict access at our discretion where we reasonably believe that a user does not meet these requirements or is using the services in a manner that violates these terms.
Accounts and Registration
To enroll in certain programs or access certain materials, you may be required to create an account. You agree to provide accurate and current information when registering and to update that information promptly if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree not to share your account credentials with any other person and not to use another user account. If you create an account, you are responsible for any activity that occurs through that account, whether or not you authorized it.
You must notify us immediately if you become aware of any unauthorized use of your account. We are not liable for any loss that arises from your failure to keep your credentials secure or from any unauthorized access to your account.
Use of the Service
We grant you a limited, non exclusive, non transferable and revocable license to access and use the website and services for your personal, non commercial educational use. This license does not permit you to copy, modify, distribute, sell or create derivative works from the Content, except as expressly authorized in writing.
You agree to use the services only for lawful purposes and in accordance with these terms. You are responsible for ensuring that your use of the services complies with all applicable laws and regulations in your jurisdiction.
We reserve the right to modify, suspend or discontinue any part of the services at any time, with or without notice, including for maintenance, security or legal reasons. We will not be liable to you for any modification, suspension or discontinuation of the services.
Where a program is delivered through a third party platform, your use of that platform may also be subject to the terms of that platform. You are responsible for reviewing and complying with any such additional terms, and we are not responsible for the operation of third party platforms.
Course Enrollment and Access
When you enroll in a program, you agree to pay the applicable fees and to complete the program in accordance with the published schedule and requirements. Enrollment in a program is subject to availability and to our acceptance of your application. We may limit the number of students in a program and may cancel or reschedule sessions where necessary.
Access to online materials is granted on a per user basis and may not be shared. Where a program includes live sessions, your continued access may depend on your attendance and participation. We reserve the right to update course content and schedules to keep programs current and accurate.
Upon successful completion of a program and satisfaction of its requirements, we may issue a certificate or other recognition. The form and terms of any such certificate are determined by us and may change from time to time.
Payments and Fees
All fees for programs and services are stated at the time of purchase. Unless otherwise indicated, fees are payable in full before access to the program is granted. We may use third party payment processors to handle transactions, and those processors have their own terms and policies.
Refunds, if any, are governed by the refund policy applicable to the specific program, which will be communicated to you at the time of enrollment. We reserve the right to change fees for future programs, but a change will not affect a program for which you have already paid.
You are responsible for providing accurate billing information and for any taxes or charges imposed by your jurisdiction in connection with your purchase. If a payment is declined or reversed, we may suspend your access to the affected program until the outstanding amount is settled.
Intellectual Property
The website, the services and all Content are owned by Chinese Education (Group) Limited or our licensors and are protected by copyright, trademark and other intellectual property laws. Our name, the Chinese Education name and related logos are trademarks of the Company and may not be used without our prior written consent.
Nothing in these terms grants you any ownership interest in the website, the services or the Content. All rights not expressly granted in these terms are reserved. Any unauthorized use of our intellectual property may result in the termination of your access and may give rise to legal action.
You may print or download Content for your own personal study, provided you keep all copyright and other notices intact. You may not use Content for any commercial purpose or share it with individuals who are not enrolled in the relevant program.
Acceptable Use Policy
You agree not to misuse the services. In particular, you agree not to use the services to upload or transmit any unlawful, harmful, threatening, defamatory or infringing material; to interfere with or disrupt the operation of the services; to attempt to gain unauthorized access to our systems or the accounts of other users; or to engage in any activity that violates applicable law.
You also agree not to scrape, harvest or otherwise collect data from the website without permission, and not to use any automated means to access the services in a manner that imposes an unreasonable load on our infrastructure. You may not attempt to circumvent any security or access controls we implement.
We may investigate and take action against any violation of this policy, including suspending or terminating your access and reporting unlawful activity to the appropriate authorities. We cooperate with law enforcement and regulators where required.
User Content
You retain ownership of the User Content you submit. By submitting User Content, you grant us a worldwide, non exclusive, royalty free license to use, reproduce, modify and display that content for the purpose of providing the services, including reviewing and grading your submissions.
You are solely responsible for the User Content you submit and for ensuring that it does not infringe the rights of any third party. You represent that you have all necessary rights to submit your User Content and to grant the license described above.
We reserve the right to remove User Content that we believe violates these terms or applicable law, but we have no obligation to monitor all content. We are not responsible for the accuracy or appropriateness of User Content submitted by other users.
Privacy
Our collection and use of your personal information is described in our Privacy Policy, which is available on this website and forms part of these terms by reference. By using the services, you consent to the practices described in the Privacy Policy.
We encourage you to review the Privacy Policy carefully to understand how your information is handled, including how it is collected, used, shared and protected. If there is any conflict between these terms and the Privacy Policy regarding the handling of personal information, the Privacy Policy governs.
Disclaimers
The website and services are provided on an as is and as available basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the services will be uninterrupted, secure or error free, or that any results obtained from the services will be accurate or reliable.
We do not guarantee that completion of any program will result in a specific academic, employment or career outcome. Any statements about outcomes are provided for general information only and do not constitute a guarantee.
We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose and non infringement, to the maximum extent permitted by applicable law. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
Limitation of Liability
To the fullest extent permitted by applicable law, Chinese Education (Group) Limited and its directors, officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data, goodwill or business opportunity, arising out of or in connection with your use of the services.
Where our liability cannot be excluded, our total liability to you for any claim arising out of or relating to these terms or the services will not exceed the amount you paid to us in the twelve months preceding the claim. Nothing in these terms limits liability that cannot be limited under applicable law.
The limitations in this section apply regardless of the theory of liability, whether based on contract, tort, negligence, strict liability or otherwise, and even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold harmless Chinese Education (Group) Limited and its directors, officers, employees and agents from and against any claims, damages, liabilities, costs and expenses, including reasonable legal fees, arising out of your use of the services, your User Content, or your violation of these terms or the rights of any third party.
This obligation survives the termination of your account and your use of the services. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of the matter.
Termination
We may suspend or terminate your access to the services, in whole or in part, at any time and without prior notice, if we believe you have violated these terms or if we are required to do so by law. Upon termination, your right to use the services will cease immediately.
You may stop using the services at any time. If you wish to delete your account, you may contact us using the details in the Contact Information section. We will process deletion requests in accordance with our Privacy Policy and applicable law.
Provisions of these terms that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability and indemnification, will continue to apply after termination.
Changes to These Terms
We may modify these Terms of Service from time to time. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, provide notice through the website or by email.
Your continued use of the services after the revised terms become effective constitutes acceptance of the changes. If you do not agree to the revised terms, you must stop using the services.
We encourage you to review these terms periodically so that you remain aware of your rights and obligations. Material changes will not apply retroactively, and any dispute that arises before a change takes effect will be governed by the terms in force at that time.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles. Any dispute arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of Hong Kong.
If any provision of these terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision.
These terms, together with our Privacy Policy and any program specific terms, constitute the entire agreement between you and us regarding the services and supersede any prior agreements or understandings.
Contact Information
If you have any questions about these Terms of Service, please contact us using the details below. We will respond to your inquiry as promptly as possible.
Chinese Education (Group) Limited
2F Hang Lung Hse, 184-192 Queens Rd
Central, Hong Kong (HK)
Email: feedback@chinaedu.mom
Telephone: +12247448261
Website: www.chinaedu.mom
We encourage you to contact us first to resolve any dispute informally before pursuing other remedies. We value clear communication and will make a good faith effort to address your concerns.